Its truly so refreshing to find such a gem of a worker as Karl. He really is a perfectionist, super-meticulous and renovated our old tired concrete pool as if it was his own. We love our new pool and appreciated him pushing to get it ready for us in time for guests coming over from interstate.
Right from the start Karl was responsive, professional, fair and realistic, seeking out and delivering the exact tiles I wanted from a photo i sent him to my work on the same day. I have during other extensive renovations on my home become increasingly frustrated with sales pitches, unreturned calls and jobs handed over to someone else without proper communication. Karl always responded promptly to my emails, texts and phone calls ,often late in the evening doing his own research with various specialists on the best way to move forward with various aspects of the job, We had a tired large 75000 liter concrete pool that's was in need of retiling, waterproofing , grouting around an adjacent rockery and a repaint. I changed my mind a few times regarding colours, different sealants and Karl patiently did the research to my satisfaction.
He would work tirelessly sometimes up to 11 hours a day ( even after dark on the first coat of paint that was required ) and was prepared to come whenever weather was suitable. His humble quiet hardworking and "get down and do it" work ethic is second to none! It's just been so refreshing dealing with the owner of the business who also takes so much pride and ownership of the renovation.
I just can't recommend Karl more highly and you don't need to look any further if you need a pool renovation!